We automate the work.
You grow the business.
EpochWeave builds workflow automations, AI integrations, and custom internal systems for small service businesses that want to grow without hiring more people for admin.
Sorted by what happens next
Works with
Three ways we take manual work off your plate
Workflow Automation
We connect your existing tools and build automated pipelines that move data, send notifications, and handle repetitive tasks around the clock.
AI Integration
We embed AI directly into your operations to summarize calls, categorize tickets, generate content, and sort incoming requests in seconds.
Custom Applications
We build internal tools tailored to exactly how your business works, so your software fits your process instead of the other way around.
Your team spends hours every week manually copying data between tools
of leads go cold due to slow response times
spent on redundant SaaS subscriptions
Client onboarding is inconsistent and fragmented
lost weekly to manual reporting
All of this is fixable. None of it requires hiring more people.
Show Me HowFrom first call to a working system
Discovery Call
We map your current workflows and identify the biggest bottlenecks.
Scope & Proposal
You get a written proposal: what we will build, how long it takes, and the price.
We Build
We build and test the automations using your real tools and data.
Delivery & Maintenance
We hand it over with a walkthrough, then keep it running on an optional care plan.
Example builds we can set up for you
These are illustrations of the kind of automation we build, adapted to the tools you already use. They are not client case studies.
Every inbound lead, read, judged, and routed before a human sees it
Leads come in through more than one channel, and every message gets treated the same way: a hot buyer and a spam form fill land in the same inbox, sorted by whoever gets to it first.
The AI doesn't match keywords. It reads the actual message the way a person would, weighing intent, urgency, and fit against what a real buyer for this business looks like.
Each branch triggers a different set of tools: a hot lead gets a CRM deal, a booked call, and an immediate alert; a maybe gets nurtured automatically; noise gets filtered out without ever reaching a human.
This isn't a single integration. It's a decision layer sitting in front of five different tools, each one only activated when the classification actually calls for it.
The owner is only interrupted for leads worth interrupting for. Everything else keeps moving without anyone touching it.
Ask about a build like thisFailed payments recovered without a manual follow-up list
A card fails, the payment tool retries a couple of times, and if it doesn't go through, the customer just quietly churns because nobody follows up personally, since there's no process for catching it.
Instead of a generic 'your payment failed' email, the AI writes a message shaped around that customer's actual account: how long they've been a client, what they use, and what tone fits.
A second check runs after the retry window: recovered accounts are simply logged, failed accounts create a task for follow-up, and high-value accounts skip the queue entirely and go straight to a person.
The value here is the second decision layer. Most tools stop at 'send a reminder email.' This keeps checking, and treats a $50/mo customer differently from a $2,000/mo one automatically.
Recoverable revenue gets recovered without anyone keeping a spreadsheet of who to chase.
Ask about a build like thisSupport tickets reach the right specialist before a human triages them
Every ticket lands in one queue, gets read by whoever's free, and gets manually forwarded to the right person, so billing questions and urgent technical issues wait in the exact same line.
Before routing anything, the AI checks the existing knowledge base to see if the answer already exists. If it does, a reply is drafted for the agent to approve rather than write from scratch.
Tone and urgency are read independently from category, so an angry billing complaint doesn't wait in the same queue as a routine one. It bypasses the queue entirely.
The urgency check runs across every branch, not inside just one of them. That cross-cutting logic is what makes this a system, not three separate simple rules.
The right person sees the right ticket first, with a starting-point reply already waiting.
Ask about a build like thisVincent
Founder, EpochWeave · Nairobi, Kenya
Vincent founded EpochWeave to help small service businesses stop losing hours to manual admin. He scopes, builds, and supports every automation personally, from the first call through ongoing care.
A one-off build fee.
Plus an optional monthly care plan.
Every project starts with a free discovery call. We map your workflow and quote one agreed build fee before any work begins. After delivery, you can add a monthly care plan for hosting, monitoring, and small updates. No hourly billing.
One workflow.
Delivered fast.
For businesses that want a single manual task automated, without a big commitment.
- One workflow, one clear outcome
- Delivered in 3-5 days
- Hosted on a shared instance
- No monthly commitment
Connect your tools.
Eliminate the manual work.
For businesses that want their existing tools working together, automatically.
- Multiple tools connected and talking to each other
- Manual data entry eliminated from your workflow
- Leads, clients, or tasks managed automatically
- AI handling qualification, drafting, or summarizing
- Delivered with a live walkthrough and documentation
- Dedicated hosting and monitoring with the care plan
Built around how
you actually work.
For businesses that need software shaped to them, not the other way around.
- Everything in Connect & Automate
- A full custom internal tool built around your exact workflow
- Stop paying for SaaS tools that almost fit
- Your team works in one place instead of five
- Scales as your business grows, larger fair-use allowance
- You own it — no vendor lock-in
If a workflow doesn't work as agreed, we fix it free or refund the build fee.
Not sure which fits your situation? Book a free 30-minute call. We'll tell you exactly what we'd build, how long it takes, and what it costs. No obligation.